Terms & Conditions

Age Policy

All piercing services are strictly 18+.Minors 16-17y/o MUST be accompanied by a parent (or legal guardian). Both the child and the parent (or legal guardian) that is attending the appointment, will need a valid photo ID.We do not offer services for clients under the age of 16, even with parental consent.This is by law in Lambeth council.

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16 + Years old: Ear, nostril and navel piercings.

18 + Years old: All piercings and microdermals.

Minors in the studio:
We cannot allow anyone under the age of 16 to be in the studio. 
Piercing can take up to 45 minutes to perform so please plan childcare accordingly.

ID Policy

Aldus Body Art operates on a Challenge 25 policy.
All clients under 25 must bring in date, valid hard-copy photo ID.
We accept the following forms of ID:

• Passport

• Full/Provisional Drivers License

• Citizens Card

• Student Card (with photo and date of birth)

• European Identification Card

No Photocopies, pictures/photos of ID or out of date ID will be accepted. Bus ID, student IDs, bank cards or birth certificates are NOT accepted.
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No ID. No piercing. No exceptions.
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You will forfeit your booking fee if you fail to provide acceptable photo ID.

Piercing Room Etiquette

1. We follow a strict one-to-one service. Only who is being pierced is allowed in the piercing room. Please come alone to your appointment, unless you are under 18.

2. We have a busy daily schedule. Please arrive on time or you risk losing both your appointment and your booking fee.

3. Sanitise your hands before entering the piercing room. This will reduce the risk of accidental cross-contamination.

4. If you are getting your ear pierced, tie any long hair before entering the piercing room.

5. When entering the room let the piercer direct you on where to place your personal effects. Some areas of the room are reserved as sterile working spaces.

6. Do not touch or remove any of your existing jewellery inside the room to avoid any accidental cross-contamination. We can easily work around them or safely remove them for you.

7. No phone calls, video calls, photos or filming are allowed in the piercing room. Please keep your mobile phone in your pocket during your appointment or we will not proceed until you do so!

By respecting all these points you will help us to keep you safe by maintaining an aseptic environment.
It will also make the experience much more fun and relaxed for all of us!

Appointment Terms & Conditions

• The booking fee is not a deposit and is NON-REFUNDABLE.

• The booking fee is paid in advance when you book online or in studio.

• The booking fee covers the service and the time slot you have booked.

• Jewellery is not included in the booking fee and must be paid in person at the time of your appointment. Aldus Body Art does not take any responsibility for appointments cancelled due to the client being unaware of this fact.

• If you do not show up to your appointment, you will forfeit your booking fee.

• If you need to reschedule or cancel your appointment, we require a clear 48 hours minimum notice or you will forfeit your booking fee. This includes appointments booked with less than 48 hours in advance.

• If you choose not to reschedule your appointment when you cancel, we will hold on to your booking fee for one week. If you do not schedule a new appointment within one week of cancellation, you will forfeit your booking fee.

• The booking fee cannot be transferred for use by another person.

• If you are late, your appointment may need to be rescheduled so it will not negatively impact the appointments after yours. If your appointment has to be rescheduled due to late arrival, you will forfeit your booking fee and be required to leave another booking fee before scheduling a new appointment. Please note that 10 minutes is considered late.

• If you are underage for the piercing booked, you will be refused service and you will forfeit your booking fee.

• If a parent or legal guardian is not present to consent for an under 18 appointment, you will be refused service and you will forfeit your booking fee.

• If you have booked for an anatomy-dependent piercing without a previous consultation and you are anatomically unsuitable for it, you will be refused service and you will forfeit your booking fee.

• All clients must bring valid photo ID to every appointment. Appointments booked for children under 16 require valid photo ID for both the child and the parent or legal guardian that is attending the appointment. Failure to bring sufficient or correct ID will lead to a refusal of service and forfeit of your booking fee. More informations can be found on our ID & Age Policy. 

• If you are under the influence of alcohol or drugs, you will be refused service and you will forfeit your booking fee.

Jewellery Terms & Conditions

• Jewellery purchased in studio is NON-REFUNDABLE and NOT-EXCHANGEABLE. This includes jewellery used for initial piercings.

• For strict hygiene purposes, jewellery cannot be tried on. Once jewellery has been fitted, it cannot be used on any other clients and therefore must be paid for by the client it is fitted to. Aldus Body Art is not responsible for jewellery that does not aesthetically suit the wearer.

• Jewellery purchased elsewhere and brought to our studio cannot be used for initial piercings. We reserve the right to not use or install externally sourced jewellery that does not meet our minimum standards of safety, even in healed piercings.

• It is the clients responsibility to make sure the jewellery is secure and tight by checking their items regularly. Lost jewellery will not be refunded or replaced.

• Any rare manufacturer defects are the responsibility of the manufacturer/supplier.

• We do not take responsibility for loss or damage on externally sourced jewellery during jewellery change.

Exchanges are only available for faulty items or manufacturer defects.

• Faulty items must be reported within 7 days of you receiving your items. This does not cover mistreatment or loss of jewellery.

• Any rare manufacturer defects are the responsibility of the manufacturer, not Aldus Body Art.

• Aldus Body Art cannot be held responsible for items damaged during at-home installations. Refunds or exchanges will not be offered for any items damaged beyond repair during attempts to install outside of the studio.

Custom Orders